Shipping policy

At ZARÉM, we are committed to delivering your order safely and efficiently.

Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or UK public holidays will be processed on the next business day.

United Kingdom
UK Standard Delivery is sent via Royal Mail.
Estimated delivery: 2–4 business days after dispatch.

Please note that processing time is separate from the estimated delivery timeframe.

International Shipping
We offer worldwide shipping.

International delivery times vary by destination and are typically 5–10 business days after dispatch.

Customs duties, taxes or import fees may apply depending on the destination country. Any such charges are the responsibility of the customer.

Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing tracking information where available.

Delays
While we aim to meet all estimated delivery times, delays caused by couriers, customs, public holidays or other circumstances outside our control may occasionally occur.

Incorrect Shipping Information
Please ensure your delivery address is complete and accurate before placing your order. ZARÉM cannot be held responsible for delays, failed delivery or lost parcels resulting from incorrect or incomplete address information provided at checkout.

Lost or Damaged Parcels
If your parcel arrives damaged or has not arrived within the expected delivery timeframe, please contact us at:

hello@shopzarem.com